Overview
ProCraft Home Services ("we," "us," or "our") operates as a lead generation platform that connects homeowners with licensed, insured roofing and solar contractors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and submit a quote request.
By submitting a form on our website, you agree to the practices described in this policy.
Information We Collect
When you submit a quote request, we collect the following information:
- Full name
- Email address
- Phone number
- ZIP code / location
- Service type requested (e.g., roofing repair, solar installation)
- The page from which you submitted the form
We also automatically collect standard web analytics data (pages visited, referring URLs, browser type) through Plausible Analytics, a privacy-friendly analytics tool that does not use cookies and does not track individuals across sites.
How We Use Your Information
We use the information you provide to:
- Match you with licensed contractors in your area who can service your request
- Contact you or allow matched contractors to contact you about your quote request
- Improve the quality and relevance of our contractor matching
- Send you a confirmation of your quote request (if applicable)
How We Share Your Information
We share your contact information with contractors in our network for the sole purpose of fulfilling your quote request. Specifically:
- Your information is shared with licensed contractors matched to your service type and location.
- We do not sell your personal data to third-party advertisers or data brokers.
- We do not share your information with unrelated third parties.
- We may share data with service providers who help operate our platform (e.g., email delivery, form processing), bound by confidentiality obligations.
Data Retention
We retain your personal information for as long as necessary to fulfill your quote request and for a reasonable period afterward in case of follow-up. You may request deletion of your data at any time by contacting us at the email below.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of contractor communications by contacting us
To exercise any of these rights, email us at [email protected].
Security
We take reasonable technical and organizational measures to protect your personal information. Form submissions are processed over HTTPS. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us for immediate deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
[email protected]